To make a warranty claim:

For the quickest service, please complete the form below.
Please contact our customer service team on 0508 367 366  before removing the product or undertaking any repair or warranty work.

If your product is deemed to be faulty out of the box and has not been installed, it can be returned to the place of purchase with original proof of purchase, for an exchange.

PLEASE NOTE: FORENO Tapware are closed for Christmas/New Year 2024 from 2pm Monday 23rd December and reopening Monday 6th January 2025. For any service request submitted during this period we will make contact with you as soon as possible upon our return. Sorry for any inconvenience that may be caused by this.

Purchaser details

Click or drag files to this area to upload. You can upload up to 3 files.
For faster assistance, please upload photos of the tapware and problem area
Click or drag a file to this area to upload.
To verify your purchase, please upload your receipt*

Merchant details

Where did you purchase your FORENO. product?

Installer details

Who installed the tapware for you?

Note: After submitting, you will be sent a confirmation of your request to your nominated email.

Having trouble with this form? Call our Customer Service team on 0508 FORENO for assistance.